Service Technician

3 days ago


Bengaluru Karnataka, India Ramyoz Solutions Full time

Job Responsibilities:

- Use various strategies and tools to provide effective solutions to customers' concerns.
- Communicate with clients, engineers, and other technicians to ensure effective service

delivery.
- Promptly follow up on service requests and provide customer feedback.
- Monitor equipment and machinery performance and develop preventative

maintenance measures.
- Conduct quality assurance and safety checks on all equipment.
- Deliver demonstrations to educate customers on safe and effective equipment use.
- Provide recommendations about new features and product improvements.
- Monitor inventory and reorder materials when needed.
- Conduct research and attend workshops to stay abreast of industry developments.
- Write reports and present findings to Managers and Supervisors regularly.

Electrical, and Electronics, to design multi-disciplinary technologies.

Job Requirements:

- An ITI degree is preferred.
- A relevant certificate or license is advantageous.
- A valid driver's license and willingness to travel.
- Excellent active listening and customer service skills.
- Ability to handle multiple requests without being overwhelmed.
- Ability to remain professional under pressure.
- Superb work ethic and a growth mindset.
- Knowledge of MS Office.

**Job Types**: Full-time, Permanent

Pay: Up to ₹18,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance

**Experience**:

- total work: 1 year (required)

Work Location: In person


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