Service Technician

3 days ago

Kolkata West Bengal, India Eveez TravelTech Experiences P. Ltd. Full time

**Position: Service Technician**

**Exp.: Fresher-2yrs**

**Responsibilities**:

- Using various strategies and tools to provide effective solutions to customers' concerns.
- Communicating with clients, engineers, and other technicians to ensure that services are

delivered effectively.
- Promptly following up on service requests and providing customer feedback.
- Monitoring equipment and machinery performance and developing preventative

maintenance measures.
- Conducting quality assurance and safety checks on all equipment.
- Delivering demonstrations to ensure that customers are educated on safe and effective

equipment use.
- Providing recommendations about new features and product improvements.
- Monitoring inventory and reordering materials when needed.
- Conducting research and attending workshops to remain abreast of industry

developments.
- Writing reports and presenting findings to Managers and Supervisors on a regular basis.
- Cross-domain Engineering Skills for e.g. little knowledge of Mechanical, Electrical, and

Electronics to gain competency in designing multi-disciplinary technologies

**Job Requirements**:

- A degree in ITI or similar.
- A relevant certificate or license is advantageous.
- A valid driver's license and willingness to travel.
- Excellent active listening and customer service skills.
- The ability to deal with multiple requests without being overwhelmed.
- The ability to remain professional under pressure.
- Superb work ethic and a growth mind set.
- Knowledge of MS Office.
- Intermediate English speaking.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Work Location: In person

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