Guest Service Associate

5 days ago


Bengaluru, India ibis Bengaluru Hebbal Full time

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

**Job Description**:

- Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations.
- Welcome the guests by greeting them as per the standards.
- Any matter which may effect the interests of ACCOR

should be brought to the attention of the Management
- Facilitates the functioning of and / or oversees the functioning of Guest Service department (Front Office and F&B Service)
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
- Establish and maintain seamless co-ordination & co-operation with all departments of ibis Bengaluru Hebbal to ensure maximum cooperation, productivity, morale and guest service.
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Responsible for set up of all operating equipments and ensure to inspect linen, and condiments before the service.
- Ensure to be familiar with all dishes on the menu.
- Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival
- In the absence of the Assistant Manager - Guest Service, ensure to take guest orders, advice guests on specials menu options, maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
- Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills.

**Qualifications**:
Minimum 1 Years of relevant experience.



  • Bengaluru, Karnataka, India AV People Kart Private Limited Full time

    **Job Role: Guest Service Associate - Retail** **Location**:Bangalore **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling...


  • Bengaluru, Karnataka, India The Fresh Factory Full time

    About the Company: The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. The Fresh Factory is a focused high quality clean label grocery store which becomes a sourcing centre for the kitchen and barista for food and beverages. About the Role: We are looking for a Guest Service Associate for grocery store operations...


  • Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24069450 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...


  • Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Additional Information**Guest Service Associate - Food and Beverage Service **Job Number**24190136 **Job Category**Food and Beverage & Culinary **Location**Four Points by Sheraton Bengaluru Whitefield, 43/3 Whitefield Main Road, Bengaluru, Karnataka, India, 560066 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs...


  • Sarjapura, Bengaluru, Karnataka, India Ezyman business services LLP Full time

    **Job Title**: Guest Service Associate (Waiter) **Job Summary**: The Guest Service Associate (Waiter) is responsible for delivering exceptional service to guests by taking food and drink orders, serving meals, and ensuring a welcoming and positive dining experience. They work closely with kitchen staff, management, and other team members to meet guests'...


  • Bengaluru, India Marriott International, Inc Full time

    **Job Number** 23196700 **Job Category** Housekeeping & Laundry **Location** Bengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart...


  • Bengaluru, India IBIS Full time

    Company Description **Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25114629 **Job Category**Housekeeping & Laundry **Location**Sheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bengaluru, Karnataka, India, 560048 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other...


  • Bengaluru, Karnataka, India Aurick Hotel Full time

    As a Guest Service Associate, you will be the first point of contact for our guests, ensuring their experience is welcoming and trouble-free. You will handle various guest services, including reservations, check-ins, and resolving any issues that arise to provide an exceptional customer experience. **Responsibilities** - Greet and welcome guests as they...


  • Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25128466 **Job Category**Rooms & Guest Services Operations **Location**Trinity Whitefield Bengaluru, No 134-136 Road No 1, Bengaluru, Karnataka, India, 560066 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...