Jr Helpdesk

3 days ago

Chennai, India Fourth Dimension Technologies Pvt ltd Full time

Prepare daily attendance for all site and mail to corporate office.

Prepare DCR (Daily Call Report) for all site and mail to corporate office.

Engineer shift roster has to make based on call / project requirement and engineer training.

Assign floor to engineers.

Assign, Monitor and complete H/W call tickets, mail tickets and oral requests.

Verify and close completed H/W call tickets and mail tickets.

Provide technical support to engineers.

Daily Repeat call report to be prepare.

Daily more than one hour call report to be prepare.

Project planning and follow up until complete.

Prepare monthly-consolidated report.

Prepare monthly review meeting PPT.

Asset inventory have to maintain.

**Knowledge, Skills and Abilities Required**

MS Office Knowledge (Word, Excel & PowerPoint).

People management.

English & Hindi communication.

Only Female

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Provident Fund

Day range:

- Weekend availability

Shift:

- Day shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8072864217

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