Jr Helpdesk

3 days ago

Chennai, India Fourth Dimension Technologies Pvt ltd Full time

Prepare daily attendance for all site and mail to corporate office.

Prepare DCR (Daily Call Report) for all site and mail to corporate office.

Engineer shift roster has to make based on call / project requirement and engineer training.

Assign floor to engineers.

Assign, Monitor and complete H/W call tickets, mail tickets and oral requests.

Verify and close completed H/W call tickets and mail tickets.

Provide technical support to engineers.

Daily Repeat call report to be prepare.

Daily more than one hour call report to be prepare.

Project planning and follow up until complete.

Prepare monthly-consolidated report.

Prepare monthly review meeting PPT.

Asset inventory have to maintain.

**Knowledge, Skills and Abilities Required**

MS Office Knowledge (Word, Excel & PowerPoint).

People management.

English & Hindi communication.

Only Female

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Provident Fund

Day range:

- Weekend availability

Shift:

- Day shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8072864217

  • Jr IT Helpdesk Coordinator

    4 days ago

    Chennai, India BOT VFX Full time

    POSITION **SUMMARY**: **POSITION** **RESPONSIBILITY** - Provide first-level contact and convey resolutions to end-user issues. - Properly escalate unresolved queries to the next level of support. - Track, route, and redirect problems to correct resources. - Walk end-users through problem-solving processes. - Follow up with end-users, provide feedback, and...

  • Jr Team Member

    3 days ago

    Chennai, India Tata Communications Full time

    Providing technical Support, trouble shooting, and system backup & ensuring adherence to company IT policies. - S/w installation (includes OS (Desktop, Laptop & Server and other Basic software's) - Responsible for handling and maintaining all IT infrastructure and support systems. - Should have experience in remote infrastructure support & IT Service. - Good...