Jr Team Member

3 days ago


Chennai, India Tata Communications Full time

Providing technical Support, trouble shooting, and system backup & ensuring adherence to company IT policies.
- S/w installation (includes OS (Desktop, Laptop & Server and other Basic software's)
- Responsible for handling and maintaining all IT infrastructure and support systems.
- Should have experience in remote infrastructure support & IT Service.
- Good troubleshooting skill on Networking, operating systems and software.
- Ensures the issues are promptly addressed, documented and resolved within SLA.
- To provide first level support for Network & hardware related Issues.
- Maintain IT asset inventory.
- Preventive Maintenance.
- Antivirus Updating & governance.
- Review & action on data Security level issues.
- Maintaining Daily, Monthly, Quarterly, Yearly Reports.
- Daily, Weekly, Monthly & Yearly Health Check for Servers & Network Ports.

**Education & Experience**

**Education**:

- Degree from any stream (Preferred in BE (ECE, EEE, CSE), BSc(CS), BCA. Or
- Diploma in E&C/ CS/ Electrical or Electronics

**Experience**:

- Max 2-3 years hands on experience in IT Infra Management which includes Desktop, Laptops, Servers, Thin Clients, and Networking (LAN/WAN).

**Skills Requirement**

**Technical**:

- Knowledge on System Administration, Network administration and Helpdesk.
- Knowledge on information security, certifications and audits (additional value).

**Functional**:

- Ability to achieve success in a high-energy, enterprise environment.
- Ability to multitask, remain flexible, adapt to changing situations.

**Behavioural**:

- Good Analytical, Diagnostic and Problem-Solving skills
- Dealing with ambiguity and pressure.
- Excellent written and verbal communication skills.

**Technical Certifications**
- MCP or MCSA
- CCNA
- ITIL

**Job Segment**:Network Administrator, Operations Manager, Information Security, Information Technology, Electrical, Technology, Operations, Engineering


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