Client Advisor

3 days ago

Kochi Kerala, India Nipponasia Enterprises Full time

**About Nipponasia -**

Nipponasia Enterprises is a growing premium travel and consulting company focused exclusively on Japan. With a strong network in India and Japan, we curate unique travel experiences for families, students, senior travelers, businesses, and high-net-worth individuals.

We operate as a sleek and modern team, supported by trusted marketing partners and global associates, ensuring a steady flow of quality enquiries.

**Role Overview -**

As a Client Advisor, you will be responsible for engaging with prospective travelers from Kerala and selected pan-India enquiries. You will guide them through Nipponasia’s tour options, provide personalized assistance, and ensure smooth conversion from enquiry to booking.

This is a relationship-driven role with direct impact on brand growth and client satisfaction. You will work closely with leadership and marketing teams to maximize sales performance.

**Key Responsibilities -**
- Engage with inbound enquiries from Kerala and filtered pan-India leads.
- Qualify, nurture, and independently close bookings for regular tours.
- Follow up systematically to maximize conversions.
- Share itineraries, proposals, and pricing with backend support.
- Support clients until departure, ensuring confidence in Nipponasia.
- Maintain lead records in CRM.
- Provide weekly sales updates and pipeline reports.
- Coordinate with operations and marketing partners for smooth handovers.

**Requirements -**
- Bachelor’s degree (any discipline).
- Minimum 3 years of proven client-facing sales experience in travel, hospitality, or premium services.
- Demonstrated success in servicing premium and HNI customers.
- Excellent communication in English and Malayalam (Hindi knowledge is an advantage).
- Strong interpersonal, follow-up, and relationship-building skills.
- Organized, proactive, and comfortable working in a lean, modern structure.
- Interest in Japan and premium travel is a plus (training provided).

**Job Types**: Full-time, Contractual / Temporary
Contract length: 6 months

Pay: From ₹35,000.00 per month

Application Question(s):

- Do you have experience selling to premium customers

**Experience**:

- Sales: 3 years (required)

**Language**:

- English (required)

Willingness to travel:

- 50% (required)

Work Location: In person

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