Customer Care Executive
2 days ago
Designation - Customer Care Executive
- Responsibilities:
- Respond to customer inquiries and provide support via chat
- Resolve customer issues and ensure customer satisfaction
- Maintain accurate records of customer interactions
- Collaborate with team members to improve processes and customer experience
**Requirements**:
- Excellent written communication skills
- Ability to multitask and handle multiple chat conversations simultaneously
- Strong problem-solving skills
- Prior experience in a chat process role is preferred
Location - Noida
Work from office
Both side cab facilities available
Rotational shifts and week offs
**Job Type**: Permanent
Pay: From ₹20,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
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