Dispatch Co-ordinator

4 days ago

Navi Mumbai Maharashtra, India Forehedge Marketing Full time

**Job Title**: Dispatch Coordinator (US Process)
- Work Schedule:

- **5 days working** 9-hour shift (US Shift: 8:30 PM - 5:30 AM IST)

**Note**:While we ensure a safe working environment during operational hours, the company will not be responsible for safety or any damages beyond these hours.

**Job Summary**:

- As a Dispatcher, you will be responsible for coordinating the movement of freight, assigning loads to drivers, and ensuring timely pickups and deliveries.
- You will be the communication link between our drivers, clients, and brokers, ensuring operational efficiency and top-notch service. In addition to dispatching duties, the role also involves freight brokerage responsibilities, including negotiating rates with shippers and brokers, securing freight opportunities, and selling available truck capacity to maximize profitability.

**Key Responsibilities**:

- Schedule and dispatch drivers to appropriate locations according to customer requests, specifications, or needs. Manage load boards and negotiate freight rates with brokers.
- Communicate with drivers via phone, text, or electronic systems throughout their routes. Monitor driver locations and routes to ensure on-time deliveries and pickups. Address and resolve any delivery issues, delays, or emergencies.
- Maintain accurate and up-to-date logs and records of all dispatched loads. Build strong relationships with drivers, brokers, and customers.
- Track hours of service (HOS) compliance and assist drivers with DOT regulations. Work closely with the operations and safety teams to maximize efficiency.

**Requirements**:

- Experience: Minimum 1 year of dispatching in the trucking/logistics industry preferred (Reefer, Dry Van, Flatbed, or similar).
- Knowledge: Familiarity with U.S. geography, DOT regulations, load boards (DAT, Truckstop, etc.), and dispatch software. Skills: Excellent communication, negotiation, multitasking, and problem-solving skills.
- Tech-Savvy: Proficient with dispatching tools, Google Workspace/Microsoft Office, and TMS platforms.
- Availability: Flexible to work shifts that may include evenings or weekends as needed.

**Preferred Qualifications**:

- Experience working with owner-operators and company drivers**.**:

- Bilingual (English + Spanish or any other language) is a plus.
- Experience handling high volumes of loads and fast-paced dispatched environments.

**Application Process**:
Pay: ₹10,396.50 - ₹27,454.45 per month

**Benefits**:

- Health insurance

Schedule:

- Evening shift
- Night shift

Work Location: In person

Expected Start Date: 07/07/2025

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