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Telemarketing Executive

3 weeks ago

Bengaluru, India Kare prosthetics and orthotics Full time

About Us:
**JOB DESCRIPTION - TELEMARKETING EXECUTIVE**

As a Telemarketing Executive, you should be promoting the products and services offered by the company. In addition to this, you should be calling potential customers to generate leads.
- Respond to incoming calls from clients and consumers who have questions or issues about a product.
- Market and sell goods and services online to customers when suitable.
- Keep thorough records of each customer encounter in the business CRM.
- Respond to consumer complaints and refer them to a supervisor if needed.
- Determine consumer demands, then suggest the best answers.
- Keep up to date with the latest market trends and product information.
- Make sales targets that are doable and that gradually get bigger.
- Update the database with customer details, then share the information with staff.
- Make phone calls to both current and prospective clients to encourage them to buy the company’s goods and services.
- Describe the products and their prices.
- Provide information to customers about goods, a cause, or political views.
- Obtain consumer information, such as name and address, to deliver services or ship products.
- Identify clients who have already been contacted and those who want not to be contacted in the future.
- Follow up with past clients to generate potential sales.
- Keep track of your interactions with customers.
- Fill out customer questionnaires to learn more about prospective consumers.
- Maintain accurate records of customer purchase orders.
- Process each customer’s order appropriately.
- Produce quality leads that the outside sales team can pursue.
- Maintain client satisfaction with the company’s goods and services to manage customer accounts.
- Create and maintain strong connections with customers to promote recurring business.
- Utilize the company’s provided sales scripts to increase sales and handle customer rejection.
- Acquire in-depth knowledge of the products and services that customers use to offer appropriate recommendations based on their needs and preferences.
- Report on significant accomplishments and obstacles.

**Experience: 1+ Years**

**NOTE : Eligibility to speak multiple languages will be preferred. **(English + Hindi + 2 regional languages)

**Salary**: ₹300,000.00 - ₹400,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- total work: 5 years (preferred)

**Speak with the employer**
+91 09606706385