Office Admin/receptionist
6 days ago
We are looking for a professional and customer-oriented **Office Admin / Receptionist** to be the first point of contact at our yoga studio. This role plays a key part in creating a welcoming and positive experience for all clients, while also supporting the smooth day-to-day functioning of the studio.
**Key Responsibilities**:
- Greet and assist clients and visitors with warmth, courtesy, and professionalism.
- Clearly communicate information about our yoga therapies, classes, and wellness programs.
- Guide potential clients through the enrolment process and provide ongoing support to improve client retention.
- Handle front desk operations, including appointment scheduling, managing inquiries, and processing payments.
- Maintain accurate and up-to-date customer records in the studio’s software and database.
- **Actively promote studio services and membership packages to new and existing clients.**:
- **Take ownership of sales performance and work towards meeting monthly sales/enrollment targets.**:
- Collaborate with the internal team to enhance client satisfaction and contribute to studio growth.
- Ensure the reception area remains clean, organised, and welcoming at all times.
**Required Skills**:
- Excellent communication and interpersonal skills.
- Strong ability to build rapport and understand client wellness needs.
- Basic proficiency in computer operations and familiarity with data entry and CRM or studio management software.
- Good organizational and multitasking abilities with attention to detail.
- Self-motivated and target-driven approach to work.
- Prior experience in customer service, front desk, or sales roles is a plus.
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
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