Customer Care Support

1 week ago

South End Circle, India Health Click Away Full time

**Job Title**: Customer Support Executive (Tamil & South Indian Languages)
**Location**: Remote

**Job Type**: Full-Time
**Salary**: ₹18,000 - ₹25,000 per month (Based on experience)
**Company**: HCA (Health & Wellness Brand)

**About Us**:
HCA is a fast-growing health and wellness platform committed to helping people live healthier, happier lives through personalized coaching, fitness programs, and nutrition support.

**Role Overview**:
We are looking for a friendly and empathetic **Customer Support Executive** who can fluently communicate in **Tamil** and any other South Indian language (Telugu, Kannada, or Malayalam). This is a remote job where you will assist our customers with their queries and provide a smooth post-sales experience.

**Key Responsibilities**:

- Communicate fluently in Tamil and at least one more South Indian language.
- Provide accurate information about services, packages, and schedules.
- Coordinate with internal teams to resolve issues efficiently.
- Maintain proper documentation of customer interactions.
- Build strong rapport and ensure customer satisfaction.

**Requirements**:

- Fluent in Tamil and at least one more South Indian language.
- Basic knowledge of Hindi or English for internal coordination.
- Prior customer support experience is a plus.
- Strong communication and listening skills.
- Comfortable using WhatsApp, Excel, and CRM tools.
- Must have a laptop and stable internet connection (remote setup).

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Work from home

**Language**:

- Tamil,Kannad,Telugu (required)
- English (required)

Work Location: Remote

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