Lead Technical Support Engineer

1 week ago

South End Circle, India Bhash Software Labs Full time

Job Title: Technical Support Lead Engineer (2–4 Years) – BhashSMSLocation: BangaloreSalary: ₹25,000 – ₹45,000 per month (₹30,000 target)Experience: 2–4 yearsJob Type: Full-time (Work From Office)About BhashSMSBhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over 2,00,000+ SMEs. We offer the best pricing in the market, 24/6 support, and a strong focus on customer success.We are expanding our tech support team and looking for smart, energetic, customer-focused professionals.Key Responsibilities- Troubleshoot and resolve basic software-related issues.- Handle customer queries via calls, emails, and support tickets with high professionalism.- Escalate complex problems to senior technical team members.- Run simple SQL queries and assist in creating custom reports.- Document issues and resolutions accurately in the system.- Continuously learn company tools, APIs, and platforms.- Follow defined workflows, SLAs, and support processes.- Maintain excellent customer service and communication etiquette.Required Qualifications- 2–4 years of experience in Technical Support / Customer Support / IT Helpdesk.- Basic understanding of operating systems and software applications.- Good knowledge of SQL or relational databases (Oracle/MySQL/PostgreSQL).- Exposure to PHP is a plus (not mandatory).- Strong analytical, communication, and problem-solving skills.- Ability to handle customer calls confidently and patiently.- Quick learner with a positive attitude.Why Join Us- Opportunity to grow in one of India’s leading enterprise communication companies.- Work with a young, fast-moving tech environment.- Excellent exposure to SMS, WhatsApp API, and enterprise-level platforms.- No night shifts — healthy work-life balance.- High learning and growth potential for fast performersPlease share your resume at

  • Lead Technical Support Engineer

    1 week ago

    South End Circle, India Bhash Software Labs Full time

    Job Title: Technical Support Lead Engineer (2–4 Years) – BhashSMSLocation: BangaloreSalary: ₹25,000 – ₹45,000 per month (₹30,000 target)Experience: 2–4 yearsJob Type: Full-time (Work From Office)About BhashSMSBhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over 2,00,000+ SMEs....

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    7 days ago

    South End Circle, India Bhash Software Labs Full time

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    6 days ago

    South End Circle, India Bhash Software Labs Full time

    Job Title: Technical Support Lead Engineer (2–4 Years) – Bhash SMSLocation: Bangalore Salary: ₹25,000 – ₹45,000 per month (₹30,000 target)Experience: 2–4 years Job Type: Full-time (Work From Office)About Bhash SMSBhash SMS is one of India’s largest Bulk SMS, Whats App Business API, and Voice Communications providers, trusted by over 2,00,000+...

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