Customer Care Intern

4 days ago

Thane, India Global Travel Xperts Full time

**If you want to make a career in the travel industry, and want to have international Air travel related exposure, here is a golden opportunity for you**.

**About the company**

We are an Airline Ticketing company where we guide passengers to book tickets online and also calibrate ticket sales phone calls of Air travel passengers, travelling from Australia to India & vice versa.

**What do we do ?**

1. We assist passengers to book their Air ticket through our website.

2. After booking the ticket, we assist passengers with their queries and ticket changes through

our customer service call centre.

3. We calibrate/audit the sales calls and customer service calls and score them.

4. We provide feedback to the sales agents and CS agents to improvise the service.

**Whom do we want ?**

1. You should be over 18 plus years old.

2. Have basic computer knowledge.

3. 12th pass or Graduate.

4. Good English communication skills.

6. Ready to work in shift of 5 pm to 10.00 pm.

**What do you do?**

1. Answer inbound /outbound calls.

2. Solving customer queries.

3. Updating data with software or excel.

4. Reporting about call details to manager.

5. Any other work assigned by your reporting manager.

6. Following communication protocols, rules and policies.

**Job Types**: Part-time, Fresher, Internship
Contract length: 6 months
Part-time hours: 30 per week

**Salary**: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Evening shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9022937937

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