Customer Care Executive

2 days ago

Thane, India Rupesh Consultancy (khopoli) Full time

**JD FOR-CUTOMER CARE EXECUTIVE**

Job Specification Position **:CUTOMER CARE EXECUTIVE**

Location : Thane (Mumbai )

Qualifications: Any Gradation

Experience: 0 to 1 Years of Experience

**JOB DESCRIPTION**
Conducting Customer Satisfaction Surveys To Understand What Areas Of The Company's Services Need Improvements
Managing Payment And Delivery Of Customer Orders Helping Customers Choose The Right Product For Their Requirements And Budget
Handling Customer Concerns And Complaints In A Timely Manner
Informing Customers Of Upcoming Promotions Or Deals
Establishing A Positive Rapport With All Clients And Customers In Person Or Via Phone
Forming Reports Based On Customer Satisfaction Statistics And Helping Their Team To Develop New Skills
Fixing Appointments Based On The Availability Of Customers And Clients Interacting With Customers To Ensure They Have A Desirable And Shareable Experience

**JOB SPECIFICATION**

Empathise with your customers Understand your company's products and services Never leave them waiting Show respect in all customer relations

**SKILLS**

Conflict resolution Conflict resolution Interpersonal skills Multitasking Problem-solving Communication Relationship building
Should be living Near THANE / DOMBIVLI / MULUND/KALYAN

Excellent written and verbal communication skills, Convincing and negotiation skills.

SALARY: ₹16,000- ₹300,000 PER MONTH
- _______________________________________________

**If this Message is not Relevant to you please share this with your Contacts it's help to others find the perfect job**

**Thank You & Regards**

**RUPESH CONSULTANCY**

**+91 8411802021**

**We Help To Find The Perfect Job For Your Profile**

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Speak with the employer**
+91 8411802021

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