Customer Service Executive

1 week ago

Hyderabad Telangana, India Heartcounts Skilltech Pvt. Ltd. Full time

**Customer Service Executive**

Major tasks for the hire are as follows:

- Handling customer escalations - raised at all modes (Toll Free No, Branch escalations, QR Code..etc..)
- Handling various MIS assigned - Cross Sell MIS / NACH MIS.

Required
- Good Excel knowledge.
- Good communication skills - Telugu & English to be able to communicate with the customers.
- Sector experience is mandatory
- Should have good stakeholder management skills

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Shift:

- Day shift
- Fixed shift
- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 2 years (preferred)

**Language**:

- Telugu (required)
- English (preferred)

Work Location: In person

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