Customer Support Executive

2 weeks ago

Gomtinagar Lucknow Uttar Pradesh, India Niftel Communications Full time

_**CSA / CCE**_

Location: Lucknow, Uttar Pradesh

** | Work from Office**

**Salary**:_**:

- ₹13,500 - ₹16,500 per month**_

**Contact or Drop your CV on : 81890 11192**

About the Role:
**Key Responsibilities**:

- Handle inbound and outbound customer calls /chats efficiently.
- Resolve customer queries accurately and with empathy.
- Provide timely and relevant information while ensuring high customer satisfaction.
- Maintain a professional and positive relationship with clients.
- Adhere to company processes, policies, and performance standards.

**Required Skills**:

- Excellent verbal and written communication skills in English.
- Ability to handle multiple tasks and work under pressure.
- Strong interpersonal skills and customer-oriented approach.
- Basic computer knowledge and typing skills.

**Qualifications**:

- Minimum 12th pass or graduate (any discipline).
- Prior experience in BPO or customer service (preferred but not mandatory).

**Perks and Benefits**:

- Comprehensive professional training.
- Growth opportunities and career advancement.
- Supportive and collaborative work culture.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,500.00 - ₹16,500.00 per month

Application Question(s):

- Why do you think you are a fit for this profile?

**Language**:

- English (preferred)

Work Location: In person

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