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Customer Support Executive

2 weeks ago

Navi Mumbai, India GAM Prohealth Private Limited Full time

**Responsibilities**:

- Make calls to clients for scheduling appointments
- Educate clients about the company's products and services
- Resolve client queries and concerns in a timely and effective manner
- Maintain accurate records of client feedback and queries
- Collaborate with other team members to ensure client satisfaction
- Stay up-to-date with the latest product and service offerings
- Provide excellent customer service at all times

**Requirements**:

- Bachelor's degree in Business Administration or a related field
- Proven experience as a Customer Support Executive or a similar role
- Excellent communication and interpersonal skills
- Ability to handle high-volume calls and respond to queries in a timely manner
- Strong organizational and multitasking skills
- Ability to work independently and as part of a team
- Experience working with CRM software will be an added advantage
- Willingness to learn and adapt to new technologies and processes

**Job Types**: Full-time, Regular / Permanent

**Salary**: Up to ₹480,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Navi Mumbai - 400614, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (preferred)