Reservation Executive

6 days ago

Dehra Dun, India Travelraaptor Hospitality Services Full time

We are seeking highly motivated and experienced Reservations Executives (Tele Callers) to join our team. Highly motivated freshers can also apply. As a Reservations Executive, you will be responsible for assisting guests in booking their reservations and providing excellent customer service.

Job Responsibilities:

- Handle incoming calls and assist guests with booking their reservations
- Provide accurate and timely information about the hotel and its amenities
- Respond to guest inquiries, concerns, and complaints in a courteous and professional manner
- Maintain detailed records of guest bookings
- Meet and exceed sales targets and goals

Job Requirements:

- Proven experience as a Tele Caller or Reservations Executive in a hotel or travel agency is preferred but not mandatory
- Excellent communication skills in English and Hindi, with the ability to build rapport with guests over the phone
- Strong organizational and time-management skills, with the ability to multitask and work under pressure
- Proficiency in computer and reservation systems
- Knowledge of hotel operations and amenities
- Ability to work flexible hours, including weekends and holidays

Qualifications:

- Bachelor's degree in Hospitality Management or a related field is preferred
- A minimum of 6 months of experience in a similar role is preferred but not mandatory

This is a full-time position with a competitive salary. We also offer an excellent performance bonus to our Reservations Executives (Tele Callers) who consistently meet or exceed their sales targets and provide outstanding customer service. The performance bonus will be based on a combination of factors, including individual performance and team performance. We believe that rewarding our employees for their hard work and dedication is essential for maintaining a positive and motivated team. Our performance bonus program is designed to recognize and incentivize exceptional performance while promoting a culture of teamwork, collaboration, and customer service excellence.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Evening shift
- Flexible shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Defence Colony, Dehra Dun - 248012, Uttarakhand: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Can you handle the pressure ?

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7060633280

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