Customer Support Executive
2 weeks ago
**Responsibilities: Inbound Calls II Customer Service II Problem Solving**
- Answer inbound calls in a timely and friendly manner
- Evaluate problems and complaints of the callers and provide proper solutions to them
- Route calls to other team members/seniors whenever needed
- Make relevant notes of customer interactions
- Identify any issues that customers might be struggling with
- Manage & update customer databases
- Follow-up on customer calls
**Salary**: ₹8,000.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Leave encashment
- Paid sick time
Schedule:
- Day shift
Ability to commute/relocate:
- Bidhannagar, Kolkata - 700064, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
- Bengali (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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