Medical Coder 2

Job Overview
Manage single and multi-service projects, ensuring quality deliverables on time, within budget and to the customer’s satisfaction; Provide expert skills as part of a Clinical Data Management (CDM) team to provide quality data that meet customer needs; Provide leadership to the team in the area of coding, project planning and execution, financial management, communication and milestone tracking; Viewed as an expert in coding of clinical data; May perform the role of a Data Operations Coordinator (DOC), Data Team Lead (DTL), and a customer site lead or may be responsible for managing and delivering a program of studies for a customer.

Essential Functions
- Serve as an account lead, or internal or external point of contact on standalone coding studies or accounts
- Manage the customer relationship for the project team including active participation in coding related customer negotiation on timeline, budgetary and other issues
- Provide leadership and senior support to lead coders on one or more large global studies
- Manage the relationship with a customer on a DM site level
- Serve independently as a Lead Data Coder and/or Coding reviewer for one or more projects
- May serve as a DOC or DTL for one or more projects
- Perform comprehensive quality control procedures
- Perform Serious Adverse Event (SAE) reconciliation activities
- Collaborate with customers and develop solutions and action plans for issues, escalations and road blocks
- Proactively identify, solve quality issues and deliver projects as per agreed timeline
- Identify and provide due diligence for out of scope activity
- Manage resource capacity for the project team
- Mentor other team members in training and developing coding expertise
- Independently bring project solutions to the Coding and CDM team
- Identify and implement processes and quality improvement initiatives in the DM and coding function
- Developing and implementing best practices in the team
- Manage the development and implementation of new technologies
- Demonstrate scientific and research temperament by presenting at, or participating in local and international forums
- Responsible for identifying and implementing process improvements using established methods (principles of lean and six sigma) in collaboration with experts
- Provide review and expert opinion in developing, revising, and maintaining standard core operating procedures and work instructions
- Perform other duties as directed by the DOC, DTL or Manager, or meet objectives as assigned
- Develop and maintain good communications and working relationships with the CDM team and client stakeholders

Qualifications
- Pharmacy, dental, medical, nursing, life sciences or related field qualification or educational equivalent
- 7 years relevant experience in clinical trials within a similar function, including proven competence in managing the delivery of coding or/and other data management processes for multiple global projects, also including experience in handling complex customer negotiations and bid defense meeting.
- r equivalent combination of education, training and experience.
- Excellent knowledge of Medical Dictionaries used for coding (e.g. MedDRA, WHODD, ICD9, etc.).
- Excellent knowledge of Medical Terminology, Pharmacology, Anatomy, and Physiology required for many tasks.
- Excellent understanding of clinical drug development process (detail oriented).
- Outstanding communication and organizational skills.
- Proven leadership skills.
- Good project management skills related to all phases of clinical studies.
- Excellent English written and oral communication skills.
- Ability to work on computer systems with ease and good working knowledge of computer programs.
- Ability to exercise excellent attention to detail and act independently with the initiative required to resolve problems.
- Ability to establish and maintain effective working relationships with co-workers and managers.
- Comprehensive understanding of financial management concepts and able to interpret the financial information.
- Able to present information effectively to individuals and groups.
- Able to make independent decisions within scope of authority and considers the impact of decisions on other groups and people.
- Able to motivate and lead teams to reach defined objectives.
- Effective team management skills including conflict resolution, delegation, and change management.
- Excellent interpersonal skills.
- Able to establish trust and collaborative relationships with customers.