Patient Relation Officer

5 days ago

Malappuram, India Moveaze Physiotherapy and Rehabilitation Center Full time

Key Responsibilities:

- Greet and assist patients with inquiries, appointments, and concerns.
- Handle patient complaints and provide effective resolutions.
- Coordinate with medical staff to ensure patient needs are met efficiently.
- Maintain accurate patient records and documentation.
- Educate patients about hospital policies, procedures, and available services.
- Collect patient feedback and suggest improvements for service quality.
- Ensure compliance with healthcare regulations and confidentiality policies.

**Requirements**:

- Bachelor’s degree in healthcare administration, business, or a related field.
- Minimum one year experience in a healthcare or customer service role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask in a fast-paced environment.

**Benefits**:

- Competitive salary
- Health insurance
- Professional development opportunities

If you are passionate about patient care and improving healthcare experiences, we encourage you to apply

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

Application Deadline: 08/02/2025

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