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Front Office Executive-srikakulam

2 weeks ago

Srikakulam, India Hearing Solutions Pvt Ltd Full time

**Job Description, Role &Skill Set for Employees**

**(Hearing Solutions Pvt Ltd)**

**Front office Executive (FOE)**

**I, J.D/Role**
- To welcome & Assist Customer on their arrival in centre.
- Take down customer’s details and information. (Forms and official Templates to be filled).
- Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
- Attending calls
- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller.
- Maintaining walk inn register and admin registers.
- Preparation of database of Client contacts and updating.
- Filling papers/bills and important documents.
- Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
- Co coordinating with different Departments of the companies.
- Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).
- Housekeeping of office.
- Supervising Office Assistant & House Keeping Staff.
- Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays).
- Supervise if the office equipments are working in order like fax m/c, printer, PABX system etc.
- Should have all the maintenance staff contact number Organized and in order.
- Vendor management for stationers, travel agents, courier agents, and all allied third party service providers.
- To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.
- Maintains confidentiality at all time of the organization fiscal and personnel related information.

**II, Skill Set (FOE)**
- Must have good communication skill.
- Friendly attitude will be helpful.
- Good analytical skill is essential.
- Good interpersonal skills/Soft Skills
- Must be flexible with working time.
- Should Speak English, Hindi,Tamil, Fluently.
- Should be a quick learner.
- Multi tasking ability.
- Should possess an attitude to serve and help people.
- Customer Service oriented (C.S experience Preferred).
- Excellent people skills and ability to interact with a wide range of client, staff and customers.
- Having Experience as (FOE) in hospitals and clinics Preferable (H.S).
- Graduation Preferred.
- Age 19 to 30 years

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

- Srikakulam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- tamil (preferred)
- English (preferred)

Work Location: In person