Commercial Training Instructional Designer

**Careers that Change Lives**

A career at Medtronic is unparalleled. We are purposeful, committed, and driven by a fundamental mission to alleviate pain, restore health, and extend life for millions worldwide. Join us and lead pivotal Salesforce initiatives at the world’s foremost medical device company, where embracing challenges, achieving consistent progress, and pioneering innovations are part of our daily work.

As the Capability Owner for the Sales Enablement Systems (SES) Global Center of Excellence, you will manage and execute projects, collaborate with stakeholders worldwide, and ensure successful Salesforce implementations. This role requires robust experience with Salesforce, along with the ability to effectively work with cross-functional teams and manage projects from start to finish.

Our culture encourages every team member, regardless of role or title, to be bold, curious, accountable, and proactive. We tackle challenges head-on and innovate continuously to find solutions. If you join us, you will enjoy the flexibility of remote and hybrid working options, supporting both your professional growth and personal well-being.

**A Day in the Life**

As a Global Commercial Technology-Enabled Instructional Designer, you will play a pivotal role in designing and developing innovative learning experiences to meet the needs of commercial teams across various regions and markets. This role requires expertise in instructional design, e-learning specialization, interactive multimedia content creation, and artificial intelligence (AI) integration. The primary responsibility of this role will be to design and develop innovative learning experiences that leverage technology to enhance personalization, interactivity, and effectiveness of global commercial learning experiences.
Instructional Design: Develop engaging and effective learning experiences using instructional design principles and adult learning theory. Design learning objectives, content outlines, and assessments aligned with organizational goals and learner needs.
E-Learning Specialization: Create interactive and multimedia-rich e-learning modules and courses using e-learning authoring tools and multimedia production software. Develop engaging online learning materials optimized for various devices and platforms.
Technology Integration: Incorporate graphic design, animation, video, and audio production via innovative content creation tools and technologies.
AI Integration: Integrate AI technologies and algorithms into learning experiences to enhance personalization, adaptivity, and interactivity. Explore AI-driven features such as adaptive learning paths, intelligent tutoring systems, and natural language processing for feedback and assessment.
Data Analysis and Insights: Partner with Learning Effectiveness and Data and Analytics teams to analyze learning data and metrics to evaluate the effectiveness of AI-enhanced learning experiences. Use data-driven insights to optimize learning pathways, enhance learner engagement, and improve learning outcomes.
Training and Support: Provide training and support to stakeholders and end-users on AI-enabled learning tools and platforms. Offer guidance and assistance in leveraging AI features effectively to optimize learning outcomes.
Quality Assurance and Compliance: Ensure that AI-enhanced learning experiences meet quality standards, accessibility requirements, and regulatory compliance. Conduct testing and validation to address usability, performance, and security issues.
Professional Development: Stay abreast of industry trends, best practices, and emerging technologies in instructional design and commercial training, continuously enhancing your own skills and knowledge to drive innovation and excellence in training delivery.

**Must Have: Minimum Requirements
**Bachelor’s or master’s degree in instructional design, educational technology, computer science, or a related field.
Strong understanding of adult learning principles, instructional design models (e.g., ADDIE, SAM), and learning management systems.
Proven experience in instructional design, e-learning development, and AI integration preferably in a global commercial or corporate training environment.
Strong proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and programming languages for AI development.
Deep knowledge of AI technologies and algorithms, including machine learning and natural language processing.
Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
Effective communication and collaboration skills, with the ability to work cross-functionally and build relationships with stakeholders at all levels.
Creativity, innovation, and a passion for leveraging AI to enhance learning experiences.
Flexibility and adaptability to work in a fast-paced, dynamic environment with a global team.

**Nice to Have**

Knowledge of commercial opera