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Digital Caller

3 weeks ago

Mumbai Maharashtra, India Human Resource Search Full time

**Greetings from HRS**

We have an urgent opening for **Digital Caller (Demat Account Opening) **Position for Fort, Mumbai location

Company Details: Renowned Stock Broking Company

Experience : 1 to 3 Years in Stock Broking / NBFC

Position **:Digital Caller (Demat Account Opening)**

Job Location: Fort

**Job Role**:

- Manage large amounts of inbound and outbound calls in a timely manner. Target driven
- Will be responsible for Business Development through online &; offline selling of Demat A/C and Acquisition of clients.
- Responsible for Product Penetration through effective selling of Equity, and other asset classes.
- Attending queries of old and new customers through digital platforms such as linkedin, Instagram, twitter, facebook, etc.
- Understanding customer requirements and pitching the product.
- Briefing about the product (Account Opening, Subscription, Mutual funds, stocks, SIP, etc.) to Customers
- Data updation of the calls received in CRM
- Adherence to the customer support processes and policies
- Resolving customer complaints within TAT
- Maintaining a pleasant working environment for the team
- Build sustainable relationships and engage customers by taking the extra mile

Experience: 1-5 year in Broking sector

Qualification: Any Graduate

Warm regards,
**Sunita A.**
**HRS**

**- Minimum Graduation is mandatory.**

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person