Demat Account Opening

3 days ago

Mumbai Maharashtra, India Human Resource Search Full time

Greetings from HRS

We have an urgent opening for **Digital Caller (Demat Account Opening) **Position for Mumbai location

Company Details: Renowned Stock Broking Company

Experience : 1 to 3 Years in Stock Broking / NBFC

Position **:Digital Caller (Demat Account Opening)**

Job Location: Fort

**Job Role**:

- Manage large amounts of inbound and outbound calls in a timely manner. Target driven
- Attending queries of old and new customers through digital platforms such as linkedin, Instagram, twitter, facebook, etc.
- Understanding customer requirements and pitching the product.
- Briefing about the product (Account Opening, Subscription, Mutual funds, stocks, SIP, etc.) to Customers
- Data updation of the calls received in CRM
- Adherence to the customer support processes and policies
- Resolving customer complaints within TAT
- Maintaining a pleasant working environment for the team
- Build sustainable relationships and engage customers by taking the extra mile

**Job Requirement**:

- Competitive edge
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

Warm regards,
**Sunita A.**

LinkedIn:
Pay: ₹25,000.00 - ₹35,000.00 per month

Day range:

- Monday to Friday

Shift:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 9870242261

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