Telecaller

4 days ago


Thakurganj Lucknow Uttar Pradesh, India DRS Gems and Jewels Private Limited Full time

**Job description**

Key Responsibilities
- Make proactive outbound calls to potential and existing customers to inform them about jewelry products, offers, and services.
- Handle inbound inquiries and provide information on product details, pricing, availability, and store policies.
- Maintain accurate call logs and customer records in CRM or spreadsheets.
- Follow up on leads and convert them into showroom visits or consultations.
- Coordinate with sales and marketing teams to support promotional campaigns.
- Deliver excellent customer service and build strong client relationships.

**Requirements**:

- Minimum 12th pass; bachelor’s degree preferred.
- Prior experience in telecalling, customer service, or retail sales (experience in the jewelry industry preferred).
- Excellent communication and interpersonal skills.
- Basic computer knowledge (MS Excel, CRM tools).
- Confident, motivated, and results-driven mindset.

Working Hours
- Day shift: 10:30 AM - 8:00 PM

Pay: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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