Payments Lifecycle Associate

22 hours ago

Bengaluru Karnataka, India JPMorganChase Full time

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

**Job Summary**:
**Responsibilities**:

- Manage the end-to-end feed onboarding process of new data feeds, including gathering requirements and UAT testing.
- Ensure the new feeds meet the necessary standards of accuracy and completeness, and monitor the performance of data feeds post-integration to ensure they continue to function optimally.
- Perform data analysis and reconciliations to identify data quality issues and their impact on CAM.
- Investigate the root causes of data quality issues and work with teams to implement corrective actions.
- Manage data issues across CAM by effectively collaborating with CAM service leads, various functional leads from LOBs, Tech, and Ops to document data issues, root causes, and communicate remediation plans.
- Participate in UAT testing, review test scripts, and create business requirement documentation (BRD).
- Generate and present data quality reports, tracking key metrics and providing insights to business stakeholders.
- Update and maintain procedure documentation and process flows.

**Required Qualifications, Skills and Capabilities**:

- Excellent written and verbal communication
- Experience of building relationships with technology teams to clearly explain requirements, user stories and functionality
- Understanding of financial products like equities, fixed income, payments is required to work closely with external feed providers to onboard data.
- Ability to gather, analyze and interpret large datasets t extract valuable insights that help drive business strategies.
- Exemplifies the highest standards of integrity, respects individuals at every level and can flex style
- Intermediate Excel skills required for data analysis (e.g. Use of pivot tables and v-lookups
- Works independently and manage requests from multiple groups, define business requirement specifications working with users.
- Take ownership of ensuring the requirement is supported and built end to end solution.
- Ability to think strategically but have strong attention to detail.
- Team player, with strong interpersonal and networking skills
- Strong organizational skills - ability to take strategic direction and independently develop/manage project plans/Multi task and deliver against deadlines

**Preferred Qualifications, Skills and Capabilities**:

- Experience in Cash, Payments or Finance.
- Proficiency in using data quality tools and techniques like SQL, OWL, Collibra and others.
- Track record of defining and successful delivery of new solutions from concept to launch and rollout.
- Helps promote a client/customer centred organization
- Desire to receive feedback and continuously improve, demonstrating a growth mindset

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