Bpo Telecaller

9 hours ago

New Delhi, India BE Consultant Services Full time

Good communication skills

Excellency in Ms word & Ms excel.

Prior experience as a telecaller or similar.

Superb interpersonal,research,and record-keeping skills.

Handling Customer Inquiries,complains, and questions.

Maintain good relationships with existing partners.

Answering phones and explaining the product and service offered by the company.

Attending regular team meetings to clarify progress and performance -related expectations.

**Speak with the employer:

- **
**8817161180**

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. He/She must show the willingness to learn new things every time and then. Must discuss every matter with its supervisor or team leader to get any issue sorted Giving a resolution to the customers or clients should be the whole and sole responsibility. Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc. Must be very effective in providing customer service by providing resolution to their complicated queries and issues. Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

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