BPO Telecaller Jobs Opening in Traffury at Dwarka, DelhiLess

5 days ago

Delhi, India Traffury Full time

Profile: BPO telecallerLocation: Dwarka Sec 23Salary: 13k-20k6 days workingRotation Week offs 4 weeks off/month + 1 paid leave/attendance rewardIncentive - Rs. 5000 per salesExperience in the Ayurvedic medicine process is a plus.12th pass—minimum qualificationSkills: Good communication skills, influencing skills, negotiation skills, email writing, and MS excel.Freshers can also apply.Key Responsibilities 1. Handling Customer Calls Make outbound calls to potential or existing customers regarding products, services, or promotions. Answer inbound customer calls professionally and address queries promptly. Maintain a polite, friendly, and positive tone during every conversation. Follow up with customers to ensure query resolution and customer satisfaction. 2. Lead Generation & Sales Support Identify potential leads through outbound calls, databases, or CRM systems. Explain products and services clearly to customers and answer their queries. Assist in converting leads into confirmed sales or appointments. Achieve individual and team-based sales or lead targets. 3. Customer Relationship Management Build and maintain strong relationships with customers by providing excellent service. Gather feedback and understand customer needs to improve offerings. Record customer details, interactions, and feedback in the company database. Handle customer complaints calmly and escalate unresolved issues to higher authorities. 4. Data Management & Reporting Maintain accurate records of calls made, leads generated, and conversions achieved. Update CRM systems with relevant customer information. Prepare and share daily, weekly, and monthly reports with supervisors. Analyze performance metrics and suggest ways to improve call efficiency. 5. Process Compliance Follow the scripts, guidelines, and standard operating procedures provided by the company. Ensure all communication is in line with company policies and legal guidelines. Maintain data security and handle sensitive information responsibly. Work collaboratively with the team leaders and quality control team to improve performance.More information about this BPO Telecaller JobPlease go through the below FAQs to get all answers related to the given BPO Telecaller jobWhat are the job requirements to apply for this BPO Telecaller job position? Ans: A candidate must have a minimum of 0 to 1 year experience as an BPO Telecaller What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This BPO Telecaller is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the BPO Telecaller position? Ans: There are immediate 1 job openings for BPO Telecaller in our Organisation. 12th Pass (HSE)

  • BPO Telecaller

    3 days ago

    Delhi, NCR, India Traffury Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Akravi Pvt. Ltd., Dwarka Sec 25, hiring BPO Telecaller. Salary 13k-20k + 5k incentives, 6 days, rotational offs, 12th pass, experience in Ayurvedic medicines process preferred. Good communication, influencing, negotiation, email & MS Excel skillsTravel allowanceSales incentives

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    3 days ago

    Delhi, Delhi, India Traffury Full time ₹ 1,56,000 - ₹ 2,40,000 per year

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