
Customer Service Associate
7 days ago
Key Responsibilities
- Continuously monitor live camera feeds and alarm systems.
- Detect, track, and investigate suspicious behaviors or intrusions
- Escalate incidents using voice-down protocols and by alerting relevant contacts or
emergency services.
- Maintain detailed logs and reports for every incident
- Conduct regular checks of surveillance and digital equipment; report malfunctions
promptly
- Collaborate with peers, on-site security, and external authorities as needed
- Stay alert during long shifts, maintaining vigilance and situational awareness
- Adhere to data privacy regulations and company SOPs.
- **Qualifications & Skills**_
- Bachelor's degree in any discipline.
- Excellent communication—Versant level 5 preferred.
- Strong analytical skills with attention to detail.
- Basic computer literacy (MS Office, web-based platforms).
- Ability to stay focused during long shifts.
- Professional demeanor, high integrity, and strong soft skills—verbal clarity, empathy,
composure.
- Willingness to work in rotational shifts, including nights and weekends.
**Job Types**: Full-time, Permanent
Schedule:
- Rotational shift
- US shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- US Process: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
-
Customer Support Associate
5 days ago
Rajarhat, Kolkata, West Bengal, India MoSahay Associate Full timeDesignation Associate Customer Support Job Profile Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support Job Type Full Time - Permanent Mandatory Criteria - Languages...
-
Csa (Customer Service Associate)
2 weeks ago
Kolkata, West Bengal, India CMI Learning & Development Pvt. Ltd. Full timeMega Corporate in Retail Industry Jewellery Retail Position - Customer Service Associates Location -**Kalna, Chakdaha** Min HS Qualification Applicable Shift Timing - 10 am to 6pm ( Monday to Saturday) Freshers and Experienced both can apply. Required skill - Good in communication, Knowledge about Marketing, Team Handling, Smart & Energetic. Contact...
-
Csa (Customer Service Associate)
2 weeks ago
Kolkata, West Bengal, India CMI Learning & Development Pvt. Ltd. Full timeMega Corporate in Retail Industry Jewellery Retail Position - Customer Service Associates Location - Salt Lake Sector 3 Min HS Qualification Applicable Shift Timing - 10 am to 6pm ( Monday to Saturday) Freshers and Experienced both can apply. Required skill - Good in communication, Knowledge about Marketing, Team Handling, Smart & Energetic. Contact...
-
Csa (Customer Service Associate)
7 days ago
Rash Behari Avenue, Kolkata, West Bengal, India Manomay Eateries Pvt Ltd Full timeCustomer Service Associate job title An effective job title wiil typically include a general term, the level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount...
-
Customer Support Associate
7 days ago
Kolkata, West Bengal, India Adyan Consultants PVT LTD. Full timeA customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. **Job Types**: Full-time, Permanent **Salary**:...
-
Guest Service Associate
2 weeks ago
Kolkata, West Bengal, India TriEdge Solutions Full timeJob Position: - Guest Service Associate Location: Kolkata Roles & Responsiilities: Customer Service & Operations, Hospitality Operations - Maintain a well-groomed appearance and a tidy work area. - Keep Personal Grooming at the highest standard. - Perform all other duties assigned by the Manager. - Ability to listen and respond to Guest needs - Excellent...
-
Customer Service Associate
2 weeks ago
Salt Lake, Kolkata, West Bengal, India Zacks Research Pvt.Ltd. Full time**Position**: Customer Support Executive **Brief JD**: - Customer contract administration - Making call to clients for collections - Review of billing documents when disputed - Ability to identify and make determination regarding discrepancies about billing - Accurate forecast of monthly end key process indications (Overdue aging) - Responsible for...
-
Customer Service Associate
5 days ago
Salt Lake, Kolkata, West Bengal, India Beunik Clothing Full time ₹ 1,50,000 - ₹ 2,50,000 per yearJob Title: Customer Service Associate (Voice Process)Location: Salt LakeJob Type: Full-TimeShift: Night ShiftKey Responsibilities:Handle inbound/outbound calls professionally and efficiently.Provide accurate information and resolve customer queries promptly.Maintain a positive and empathetic attitude toward customers.Follow communication procedures,...
-
Virtual Customer Service Associate
2 weeks ago
West Bengal, India ADCI - West Bengal Full time**What qualifications do we need from you?** - Minimum age: 18 years old - Have the right to work in India - Strong communication skills in English & Hindi OR English & Bengali. - Experience working with a computer - Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) - You'll need a quiet,...
-
West Bengal, India Amazon.com Full time**Work from home with Amazon Customer Service!** **Role: Customer Service Associate** **Location**:Work from home in West Bengal, India - Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and...