
Genesys Production Support Executive
2 days ago
**mandatory**
**SN**
**Required Information**
**Details**
1
Role**
**Genesys Production Support Executive**
2
Required Technical Skill Set**
**Genesys**
3
No of Requirements**
**7**
4
Desired Experience Range**
**3-7 years**
5
Location of Requirement
**Bangalore**
**Desired Competencies (Technical/Behavioral Competency)**
**Must-Have**
**(Ideally should not be more than 3-7)**
**Support Genesys Production systems. Involved in troubleshooting, maintenance, configuration and installation of Genesys Components**
**Install and upgrade Genesys components in production environment**
**Perform validation & verification for environment/infrastructure related changes**
**Take part in ticket review discussions with Business stakeholders**
**Take part in discussions with development & operations teams on system improvement and stability of the components**
**Look for process improvements in the support process and raise process improvement proposals.**
**Take part in Knowledge sharing sessions from development/offshore teams**
**Extend on-call support during weekends. During this time, attend critical issues and any change requests.**
**Exposure to WFM tools like Aspect and call recording tools would be a plus**
**Good-to-Have**
**1. Desired Skills**
**2. Prior experience of working in a production support environment.**
**3.** **Unix basics**
**4.** **Oracle Database & SQL basics**
**5.** **Qualifications**
**6. Bachelors / Masters degree in Computer Science or Information Technology**
**Salary**: ₹175,637.51 - ₹277,608.86 per year
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Bhubaneshwar, Orissa: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 3 years (preferred)
**Speak with the employer**
+91 9014863984
-
Support Executive
1 week ago
Bhubaneshwar, India Bookingjini Full timeHiring for support executive and on boarding executive Key skill - Only good communication in English and presentable Total years of experience - 0 to 2 years Pay: ₹11,087.53 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift - Morning shift Supplemental pay types: - Performance...
-
Production Support Specialist
1 day ago
Bhubaneshwar, Odisha, India beBeeTechnical Full time ₹ 4,00,000 - ₹ 6,00,000Job OverviewAs a technical staff associate, you will play a crucial role in supporting the production process.Key responsibilities include:Knowledge of manufacturing operations, including crane, mixer machine, dust catcher, and compressor. Familiarity with handling big bags using forklifts or pallet trolleys is also required.Understanding of basic...
-
Support Executive
2 days ago
Bhubaneshwar, India KYTICS Technologies Pvt Ltd. Full time**Support Executive Job Summary - Preferably for Overseas** Job Description - Min 2yrs exp (preferable) Post Needed - Female (05), Male (05) Responsibilities and Duties - Execute the orders on behalf of clients, Must have solid execution skills and risk management. Must be a keen learner with strong desire to keep improving. Willing to work on alternate...
-
Customer Support Executive
7 days ago
Bhubaneshwar, India Bookingjini Full timeBookingjini is hiring for Support executive Total years of experience - 6Month to 1 years in customer support Work from Office Must have excellent communication in English Must have their own laptop Location - Bhubaneswar Pay: ₹12,298.08 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to...
-
Executive - Vehicle Loan
7 days ago
Bhubaneshwar, Odisha, India Indbank Global Support Services Full timeJob DescriptionSales Promotion- Actively promote and sell vehicle loan products to individual customers and business entities to drive business growth.Customer Financial Assessment- Assess customers financial profiles to recommend appropriate and tailored vehicle loan solutions.Loan Application Assistance- Guide customers through the loan application...
-
Executive Support Specialist
6 days ago
Bhubaneshwar, India beBeeStrategic Full time ₹ 8,00,000 - ₹ 15,00,000Job TitleWe are seeking an experienced and skilled professional to fill a critical role in our organization.The successful candidate will be responsible for supporting the company's founders with strategic planning and project management, coordinating meetings, preparing reports, and conducting market research.This is a fantastic opportunity for someone who...
-
Customer Support Executive
1 week ago
Bhubaneshwar, Odisha, India Twelve I Consultant Full time ₹ 17,000 - ₹ 19,000 per yearHiring for work from office Voice processCustomer support executiveModerate MTI can be consideredSalaryFresher:- 17k CTCExperience:- 19k CTCPlus incentives as well6 days working, 1 rotational offFor boys:- Rotational shiftFor girls:- Day shiftUG/Graduate/PG (no pursuing)Roles and responsibilities:-* Have to deal with the queries of customers* Have to resolve...
-
Refractory Production Assistant
1 week ago
Bhubaneshwar, Odisha, India beBeeTeamwork Full time ₹ 6,00,000 - ₹ 12,00,000Production Assistant - Refractory IndustryWe are seeking a highly skilled and detail-oriented Production Assistant to join our team in the refractory industry. As a key member of our production team, you will play a critical role in ensuring the smooth operation of our manufacturing processes.Job Description:The Production Assistant is responsible for...
-
Bhubaneshwar, India Artha Dhaara Ventures Full timeLocation: Bhubaneswar (On-site, 6 days/week) Compensation: 20,000–30,000 per month Experience: 0–2 years About Artha Dhaara Ventures Artha Dhaara Ventures is a venture studio that partners hands-on with startups and MSMEs to scale them from 0 → 1 → 10. We work across business planning, fundraising, product development, and go-to-market strategy. Our...
-
Production Supervisor
2 days ago
Bhubaneshwar, India Ejini Multitrade Private Limited Full timeResponsible for planning, executing, monitoring & improving Brass Pressure die casting, machine shop production & overall performance in shifts. **Key Role & Responsibilities : -** 1. Responsible for handling Manpower in shift. 2. Responsible for Daily production output in respective shift plan Vs Actual. 3. Responsible for Operator safety, Quality 4....