People Experience Partner

JLL supports the Whole You, personally and professionally.
People Experience Partner - HR Partner Governance & HR Transitions
HR Partner Governance
- Ensure that the HR Partner Vendors work as per the SOW and adhere to the KPIs to meet the SLA requirements of JLL & its clients.
- Devise the engagement strategy as envisioned by the stakeholders and ensure execution to enhance employee & client experience.
- Maintain open communication channels to provide opportunities for knowledge transfer within JLL stakeholders to sustain the processes at service level standards.
- Modulate processes to meet our client requirements and deliver best-in-class services in tandem with market changes.
- Be the data custodian for metrices like headcount, attrition, diversity, hiring, promotions etc
- Coordinate recruitment, transfers / redeployments, on-roll movements, transition in / out of accounts for all HR Partner employees deployed at JLL & its clients.
- Mediate for driving closures regarding billing & invoicing, salary disbursements, bonus & increments, F&F, retiral benefits for HR Partner employees.
- Ascertain that the HR Vendor Partner represent themselves for all audit requirements and intervene as may be required to ensure up keeping of audit standards to maintain statutory compliances for our clients.
- Present MIS / dashboard for leadership to keep them abreast on overall process health, recruitment / headcount optimization, costs, issues, etc.
- Over-see that the HR Vendor Partners plan the site visit & ensure they meet the targets, resolve employee grievance / redress employee concerns timely & efficiently.
- Serve as the 1st level of escalation for delays, critical issues and non-responsiveness for business teams / JLL stakeholders and the HR Partners serving IFM India.
- Proactively anticipate opportunities or issues and develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions.
- Contribute towards a culture of inclusion which celebrates our employee diversity and promotes employee belonging.
- Lead or participate in just-in-time projects impacting business results.
- Manage various degrees of employee relations situations and performance management.

HR Transitions
- Responsible for overall project management and direction for transition ( related to talent / people )

and integration activities, must be able to manage multiple transitions at a time.
- Review and Define end-to-end transition plan including scope, timeline, recruitment plan, and risk mitigation plan to ensure smooth execution of HR transition activities.
- Collaborate with regional and functional stakeholders to implement critical transition activities
- Review transition framework and suggest process improvement to meet target deliverables
- Provide insights to the leadership team and drive change management impacting transitions outcome
- Support the growth strategy, including M&A, of the business by providing tactical HR support during bid, acquisition, and restructuring including re-deployment and RIF paperwork.
**Business Expertise**:
Experience of delivering HR and Operational activity within a complex organization with the ability to balance JLL and client needs.
Highly skilled in utilizing data and technology to drive business performance and organization efficiency.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.