SAP Concur

2 weeks ago

Bengaluru, India Creative People Specialist Full time

**Job Title**

SAP Concur L1/ L2 Technical Support
- C166

**Work location**: Prathik Tech Park, Electronic City Ph-1, Bengaluru, Karnataka.

**Shift timings**: Rotational Shift

**Total experience required**: 3- 4 years
- Responsible for the configuration of parameters and settings within SAP Concur’s Travel, Expense and Invoice modules according to the overall design defined by the Functional Consultant.
- Manage third-party and Concur integrations (e.g., credit cards, direct reimbursement to employees, direct payments to vendors)
- This is a support role to work in client ecosystem and help clients in resolving any Concur related issues and help them implement/ integrate where required.
- Provide client/ internal team expertise & support for troubleshooting of technical issues related to the SAP Concur T&E interface.
- Lead client knowledge transfer/ training sessions with client technical resources remotely.
- Experience with core Concur development tools including user administration, imports/exports, forms, workflows, audit rules.
- Excellent communication and presentation skills.
- Experience working with multi-tiered ticket handling/resolution systems.
- Demonstrated ability to prioritize and manage workflow to meet deadlines.
- Effective verbal and written communication skills.
- Manage the expectations of the client with regard to product functionality, functional deliverables, timeframes, etc. by understanding the key business drivers and their prioritization.

**Salary**: Up to ₹1,800,000.00 per year

Schedule:

- Flexible shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (required)

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