Travel Expert

2 weeks ago

Delhi Delhi, India SHANTI TRAVEL Full time

**MISSION**

As **Travel Expert**, your mission is to make French-speaking people travel in India and ensure the success of their experience with our travel agency so they wish to travel with Shanti Travel again in the future.

**RESPONSIBILITIES**
- **Sales**_
- Handle inbound enquiries from potential travelers and convert them into bookings.
- Communicate with operation partners to prepare travel programs / quotes.
- Listen and understand travelers expectations in order to design appropriate programs.
- Input travelers information and sales follow-up data accurately into the CRM.
- Reach individual sales targets and help the team to achieve theirs.
- **Service**_
- Ensure a perfect quality of service towards our travelers.
- Provide field advises to travelers and showcase a real expertise of the region.
- Welcome and meet guests when they are in Delhi.
- Be reactive to travelers enquiries and available 24/7 during their tour.
- **Production & Marketing**_
- Update frequently the database with hotels/experiences/partners.
- Contribute to loyalty improvement by collecting travelers feedback.
- Provide content about your destination to the marketing team (photos, videos, articles).
- Act as an ambassador of Shanti Travel.

**PROFILE**
- French national
- Perfect command of French; German, Spanish and/or English is a plus
- Proven track records in sales and/or customer service
- Strong in storytelling
- Feel at ease over the phone and showcase excellent social skills
- Team worker
- Perfect command of Office Pack
- Very organized with the eye for details
- Able to do multi-tasking

**Start in November 2025**

Pay: From ₹90,000.00 per month

Work Location: In person

Expected Start Date: 01/11/2025

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