Customer Service Associate

2 weeks ago


Bengaluru, India TripFactory Pvt Ltd Full time

**About Company & Vision**

Trip Factory differentiates itself with its inhouse platform (Nexus), which contains knowledge & input about all possible major travel destinations across the world which can be relevant or of interest to a traveler / Tourist / Vacationer. This Platform (Nexus) enables the intermediaries as well as customers to effortlessly plan Vacations instantaneously, which otherwise would require between 48-72 hours for a traditional Travel company to plan.

With its Knowledge enabled Platform in place along with the distribution network across major countries, Trip Factory is now poised to expand its footprint fast across the world. To enable this fast expansion, we need bright & passionate Talent to join our journey, for various functions.

**Profile Overview**:
Customer Service Associate
- at TripFactory (Nexus DMC) is Key Role Help Travel Agents to Work On Our Online Platform For Holidays Packages and come out from the traditional way, also help to match their requirement with help of Our Internal Team

**Growth Prospects**:
Annual CTC - ₹ 3.6 to 6 LPA + aggressive growth prospects (read further)

Aggressive Hikes.

Promotions for top performers.

**What's being offered**

Join a team of driven and enthusiastic individuals to achieve excellence

Experience rapid career growth with quick performance evaluations and salary increments.

Collaborate with a team of highly passionate individuals who share a deep conviction and have remained united throughout the challenges posed by Covid.

Take on a high-ownership role in a fast-paced environment.

**What we are looking for**:
Ethical, hardworking, and 'passionate about startups' mindset

Ability to understand and work with large sets of data

Excellent structured problem-solving ability

Good understanding of different business verticals

Prior experience in developing excel/google sheet based tools and dashboard

Willing to learn more

Must have computer skills

**Basic Qualifications**:
**The Recruitment Process**:
**1. Aptitude Test**: The first step of the recruitment process is a basic 30-minute basic aptitude test.

**2. Technical Assessment Task**: This one-hour role specific assessment will be an evaluation of the ‘must have technical skills’ mentioned above.

**Important Points**:
Office Location - Bangalore

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,490.22 - ₹30,797.50 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 8296929091
- Health insurance



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