Customer Service Associate Iii
4 days ago
The Customer Service Team will be supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success. The team will support in the background the whole EMEA /North America Customer Service Organization. Under general supervision, the Associate is responsible for handling accurately all defined transactional tasks which are handled in the Customer Service Team. In addition, the Associate needs to support a variety of adhoc requests to support the business in best possible way and as required. Furthermore, the Associate is highly responsible for delivering all given tasks at 100% quality and be a role model for new joiners. The Associate should fully support the Onboarding of new joiners and support in all kinds of trainings.
**What your background should look like**:
- Minimum 3-4 years of work experience in Customer Service environment - Order management domain. Hands on experience in SAP is preferred
- Good knowledge in Outlook, SAP, MS Office tools, Web Portals
- Very good written & verbal communication skills
**Competencies**:
- Values: Integrity, Accountability, Teamwork, Innovation
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