Front Desk Executive

2 days ago

Coimbatore, India PASSION HOTELS PRIVATE LIMITED Full time

This Front Desk Representative job description template is optimized for posting on online job boards or careers pages and easy to customize for your company.
- Keeping front desk tidy and presentable with all necessary material
- Greeting and welcoming desks as they approach the front desk
- Answering questions and addressing complaints

**Job brief**

We are looking for a pleasant **Front Desk Representative **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

**Responsibilities**
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)

**Requirements and skills**
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High School diploma; additional qualifications will be a plus

**Salary**: ₹9,000.00 - ₹20,000.00 per month

**Benefits**:

- Commuter assistance
- Food allowance
- Provident Fund

Schedule:

- Flexible shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

COVID-19 considerations:
yes

Ability to commute/relocate:

- HOPE COLLEGE, Coimbatore - 641004, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Secondary(10th Pass) (required)

**Experience**:

- total work: 1 year (required)

**Speak with the employer**

+91-XXXXXXXXXX

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