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Csa - Customer Service Assistant
3 weeks ago
Job Title: Customer Service Associate
Department: Customer Service
Location: [Raipur, Chhattisgarh]
Job Purpose:
Key Responsibilities:
- Provide accurate and timely information to customers regarding products and services
- Troubleshoot and resolve customer complaints in a professional and courteous manner
- Maintain accurate records of customer interactions using our CRM system
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Meet or exceed customer satisfaction and productivity targets
**Requirements**:
- 12th pass
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously
- Ability to learn and adapt to new systems and processes quickly
Desirable:
- Graduation degree
- 12th Pass out freshers anyone
What We Offer:
- Competitive salary and benefits
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply:
Pay: ₹16,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
