
Customer Service Representative
3 days ago
MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
**Salary**: 15,000 to 25,000 K, based on your experience and skill
**Major Responsibilities**:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer calls/chats.
- Acknowledging/resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with the team and concerned departments as necessary.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Requirements**:
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience in customer service.
- Strong telephone etiquette.
- Excellent communication skills.
- Ability to manage multiple tasks at once.
- Ability to adapt to different personalities.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Shift:
- Day shift
Supplemental pay types:
- Bonus pay
- Performance bonus
Travel requirement:
- No travel
Ability to commute/relocate:
- Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service (preferred)
-
Customer Service Representative
2 weeks ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...
-
Customer Service Representative
2 weeks ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...
-
Customer Service Representative
7 days ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...
-
Customer Service Representative
1 day ago
Ulloor, Thiruvananthapuram, Kerala, India LEELA HR SOLUTIONS Full timeManage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...
-
Customer Service Representative(Non Voice)
2 weeks ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives(Non Voice process) to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to...
-
Customer Service Representative(Non Voice)
3 days ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives(Non Voice process) to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to...
-
Customer Service Representative(Non Voice)
7 days ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives(Non Voice process) to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to...
-
Customer Service Representative
7 days ago
Kazhakoottam, Thiruvananthapuram, Kerala, India Suluz Orchids Full timeWe are looking for a passionate and customer-oriented Sales and Customer Care Executive to manage inquiries and close sales through WhatsApp. This role is helping us build strong customer relationships and drive business growth. Qualifications and Skills: Strong communication skills in English (spoken and written). Prior experience in sales or customer...
-
Service Advisor
1 day ago
Thiruvananthapuram, Kerala, India Derik Tata Service Full time ₹ 4,00,000 - ₹ 8,00,000 per yearResponsibilities:* Coordinate with service team on repairs* Maintain customer database* Manage insurance renewals process* Ensure timely communication with customers
-
Customer Service Representative
1 day ago
Thiruvananthapuram, India CCAN SOLUTION Full timeHandling incoming calls and other communications. - Processing and managing documents - Administrative duties and responsibilities - Creating, maintaining, and entering information into databases. - Ensures company complies with applicable laws and regulations regarding data security and document management. - Knowledge of computers is a must. - Good...