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Customer Service

3 weeks ago

Gurgaon, India Dronacharya Group of Institutions Full time

**Responsibilities will include**:

- Manage & respond to all Client enquiries
- Produce and distribute correspondence
- Research and resolve customer queries
- Confidently manage customer expectations
- Ensure all data is entered to systems in an accurate and timely manner
- Produce weekly / monthly reports and actions as required
- Upload documents and other information into various systems.

**About you**:

- Customer service focused with the ability to effectively drive communications
- Developed written and verbal communication skills
- Ability to manage customer expectations
- Positive and supportive team player with the ability to work autonomously
- Motivated with a professional work approach
- High attention to detail
- Organised with the ability to remain calm under pressure
- Resourceful with strong problem solving capabilities

**Salary**: ₹5,000.00 - ₹7,000.00 per day

Schedule:

- Monday to Friday