Ar Caller

**Position**: AR Caller
**Department**: Accounts Receivable
**Location**: Panchkula

**Job Overview**:
The AR Caller is responsible for making outbound calls to clients to collect overdue payments on their accounts, ensuring that outstanding balances are cleared in a timely manner. This role plays a critical part in maintaining the cash flow of the company and ensuring that accounts are up-to-date.

**Key Responsibilities**:

- Make daily outbound calls to customers with overdue accounts to secure payments.
- Document all communication with clients in the company’s database.
- Provide customers with account details and payment options.
- Resolve customer disputes or issues related to overdue payments.
- Maintain and update accurate records of customer interactions.
- Report any recurring payment issues or concerns to management.
- Meet daily, weekly, and monthly call quotas.
- Collaborate with the AR team to escalate unresolved payment issues.
- Assist with invoicing and other related AR tasks as needed.

**Qualifications**:

- High school diploma or equivalent; Bachelor’s degree in Finance, Accounting, or a related field is a plus.
- Previous experience in collections or customer service is highly preferred.
- Strong communication skills, both verbal and written.
- Ability to handle difficult conversations with professionalism.
- Detail-oriented with excellent organizational skills.
- Proficient in Microsoft Office (Excel, Word) and experience with AR software/systems.
- Strong negotiation and problem-solving skills.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹26,311.00 per month

Work Location: In person