AR Caller

18 hours ago


Panchkula India Champion Products Corp Full time

Job Description Position: AR Caller Department: Accounts Receivable Location: Panchkula Job Overview: The AR Caller is responsible for making outbound calls to clients to collect overdue payments on their accounts, ensuring that outstanding balances are cleared in a timely manner. This role plays a critical part in maintaining the cash flow of the company and ensuring that accounts are up-to-date. Key Responsibilities: - Make daily outbound calls to customers with overdue accounts to secure payments. - Follow up with clients via phone, email, or written communication to ensure timely payment. - Document all communication with clients in the company's database. - Provide customers with account details and payment options. - Resolve customer disputes or issues related to overdue payments. - Maintain and update accurate records of customer interactions. - Report any recurring payment issues or concerns to management. - Meet daily, weekly, and monthly call quotas. - Collaborate with the AR team to escalate unresolved payment issues. - Assist with invoicing and other related AR tasks as needed. Qualifications: - High school diploma or equivalent; Bachelor's degree in Finance, Accounting, or a related field is a plus. - Previous experience in collections or customer service is highly preferred. - Strong communication skills, both verbal and written. - Ability to handle difficult conversations with professionalism. - Detail-oriented with excellent organizational skills. - Proficient in Microsoft Office (Excel, Word) and experience with AR software/systems. - Strong negotiation and problem-solving skills. -


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