Customer Service Officer

1 day ago


Nashik, India Tridebits Technologies Pvt Ltd Full time

Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Requirements and skills**
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Marathi (preferred)



  • Nashik, India Altius Customer Services Pvt. Ltd. Full time

    **Designation: Customer Service Associate** **Process Type - Voice & Non Voice** **Experience - Fresher or 6 months experience (Preferable)** **Qualification - Any Graduate/HSC** **Salary: ₹12,000 - ₹17,000 per month** **Requirements**: - Should be ready to work for the Voice or Non Voice process - Must have excellent verbal & written communication...


  • Cidco, Nashik, Maharashtra, India मंगWale Full time

    **Location**: ASC 42 ,Ashwin Nagar, Cidco Nashik, Maharashtra **About मंगWale**: मंगWale is an exciting new super app that allows customers to order food and send/receive parcels locally. Our unique selling proposition (USP) is our commitment to price transparency - customers see the same menu prices on our app as they would in the restaurant...


  • Nashik, India Whatjobs IN C2 Full time

    Company Description We suggest you enter details here. Role Description This is a full-time on-site role for an Export Customer Service Representative based in Dubai. The Export Customer Service Representative will be responsible for managing customer inquiries, resolving issues, ensuring customer satisfaction, and maintaining high levels of customer service...


  • Nashik, India EcoOrigin Full time

    We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Key ResponsibilitiesSales & Consultation:Engage with potential customers through various channels (phone, email, face-to-face, etc.).Conduct consultations to understand customer needs and recommend suitable products and solutions.Customer...


  • Nashik, India Impact HR & KM Solutions Full time

    TENDER MASTER, GOOD COMMUNICATION SKILLS, DOCUMENT KNOWLEDGE, GOOD PERSONALITY, TRAVELLING FOR OFFICE WORK, MANAGEMENT SKILLS - Experience- 3 - 4 Years- Salary- 2 Lac 25 Thousand To 2 Lac 75 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A,...


  • Inclusive Banking - MF>West>Maharashtra>Nashik>Nashik>Dhule>Maharashtra>>Malegaon, India Equitas Small Finance Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Customer Service Officer - MFGiving pre-opinion by verifying legal documents of the customers 2. Process Compliance Adhere to the laid down processes for legal documents verification. 3. Handle registration process with the help of empanelled lawyer. 4. To make sure all the post disbursement documents are tracked and sent to HO. 5. Verification...

  • Customer Service

    2 weeks ago


    Nashik, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: -Customer Service: Travel/ Tourism Job location: -Nashik, Maharashtra. **Salary**: -15,000-18,000 per month Experience: - Total experience: -3 years of experience in customer service, preferably in the transportation or tourism industry. - Minimum experience: -1-2 years of experience in similar role. Education:...


  • Nashik, Maharashtra, India Axis Bank Full time

    About the Role As a part of the wholesale banking product team Trade Customer Service Officers Trade CSOs are responsible for providing over-the-counter service to fulfill the needs of existing as well as potential customers Trade CSOs are required to handle service requests process transactions efficiently and within the stipulated time Key Responsibilities...


  • Nashik, India Impact HR & KM Solutions Full time

    Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with managers in the organization to plan strategically. Expanding the customer base...


  • Nashik, India Dentalkart Full time

    About the Role: We are looking for a dynamic and empatheticPatient Engagement Manager/Customer Success Officerwith a background inBachelor of Dental Surgery (BDS)to lead our patient interaction and engagement initiatives. The role involves building strong relationships with patients, ensuring seamless communication, and driving high-quality patient...