Customer Support Executive

2 weeks ago

Vadodra, India Maxicus kochartech Full time

**Job Role**: As a Customer Support Executive, you will manage all customer interactions across various channels, providing accurate and complete information to customers using the right tools and methods.

**Key Responsibilities**:
Provide superior Customer Experience through Call.
Offer accurate, valid, and complete information using appropriate methods and tools.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Collaborate with team members and customer service teams to ensure a superior customer experience.
Follow the company’s communication procedures, policies, and guidelines consistently.
Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.

**Minimum Qualifications & Requirements**:
Basic and Good communication skills are required.
12th pass can apply.
Rotational 9 hour shifts, including Evening shifts.
6 days working, 1 week off.

**Salary**: INR (per month) 15k CTC to 18k CTC

Working Mode: Work from Office

Location: Manjalpur Vadodara

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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