Customer Service Executive

1 day ago

Gautam Budh Nagar, India BSDS TECHMART PRIVATE LIMITED Full time

A first degree in Management Studies, Business, Marketing, or any other related discipline

Effective communication skills: A **customer service executive** must have the ability to communicate both verbally and in writing

Ability to effectively work with a team

Problem-solving skills are needed to be able to quickly resolve customer complaints and other issues that may arise from time to time

Possession of interpersonal skills to be able to relate cordially with different classes of people

Ability to handle stress well

Ability to listen and pay attention to details

Smart thinker: The service executive should be able to think quickly in providing solutions to the problems of customers

Possess a pleasant and clear speaking voice, coupled with a fluency in English

He/she must be highly motivated

He/she should be open minded and enthusiastic towards excellence

Ability to be thorough and extremely analytical

Possess flexibility and ability to effectively perform multiple functions at a time

Ability to work under pressure and still meet up with deadlines without making errors

Possess excellent telephone etiquette

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹28,363.35 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 8130422070

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