Operations Associate Intern

1 day ago

Noida, India Testbook.com Full time

**About Testbook -**

The fastest rising startup in the EdTech space, focussed on Engineering and Government Job Exams and with an eye to capture UPSC, PSC and international exams.Testbook is poised to revolutionize the industry. With a registered user base of over 3.2 Crore students, more than 450 crore questions solved on the WebApp and a knockout Android App, Testbook has raced to the front and is ideally placed to capture bigger markets.

Testbook is the perfect incubator for talent. You come, you learn, you conquer. You train under the best mentors and become an expert in your field in your own right. That being said, the flexibility in the projects you choose, how and when you work on them, what you want to add to them is respected in this startup. You are the sole master of your work.

The IIT pedigree of the co-founders has attracted some of the brightest minds in the country to Testbook. A team that is quickly swelling in ranks, it now stands at 500+ in-house employees and hundreds of remote interns and freelancers. And the number is rocketing weekly. Now is the time to join the force.

**Responsibilities**:
1. Manage the day-to-day operations of the LMS, including troubleshooting technical issues, updating course materials, and ensuring all content is up-to-date and accessible to students.
2. Resolve user queries through our various channels.
3. Serve as the first point of contact for student queries, providing timely and accurate responses to non-academic questions.
4. Collaborate with instructors to schedule live sessions and ensure they run smoothly.
5. Monitor student progress and engagement within the LMS, providing regular updates to instructors and management.
6. Maintain accurate records and documentation related to LMS operations.

**Skills Required**:
1. Strong technical skills and ability to troubleshoot technical issues.
2. Detail-oriented with strong analytical skills.
3. Ability to work independently and as part of a team.
4. Flexibility and adaptability in a fast-paced environment.
5. Communication and interpersonal skills, with the ability to interact effectively with students, instructors, and colleagues.

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