L2 Support Iot Firmware

2 weeks ago

Noida, India Source-right Full time

Title: Firmware L2 Support Engineer
Duties & Responsibilities:
Preparation of test setups in production environment
Identify, categorize, prioritize, troubleshoot/diagnose, route, track, and close the firmware issues
Reproducing field issues and identification of defective component in FW
Manage customer tickets on enterprise system
Categorization of tickets as bugs, defects or feature updates with priority
Co-ordinate with L3 team and other stakeholders for
Validate all new features being promoted in production devices as FW change (Change request,feature enhancements, bug/fixes, etc.)
Single Point of Contact for OTA in production environment for all of the operations
Pilot test results verification in production Qualifications and Experience:
Bachelor’s degree in Electrical Engineering, Software Engineering, Computer Science, Computer
Engineering, or related Engineering discipline
5Yrs + of experience in troubleshooting and development including 1+ years of experience in the Smart
Products & IoT area

Hands on using device flashing tools and handling of hardware safely
Basic concepts of embedded operating systems (RTOS/Linux), Microcontrollers and memory management
Understanding of embedded interfaces such as UART, SPI, USB
Experience testing WLAN, Bluetooth, Cellular connectivity products
Experience with IoT / IP protocols such as MQTT, COAP, TCP, UDP, DHCP, DNS, HTTPS, MDNS
Experience in all stages of Software testing including Requirement gathering, Requirement Traceability matrix and Preparation of Test plan, Test case, Test Bed setup, Test Scripts & Defect tracking by using tool like Bugzilla, JIRA
Experience in Validation& Verification of Software by conducting Smoke testing, Sanity testing, Black box testing, and System testing, Regression testing, Integration testing, Functional/Non-functional testing
Experience in complete Software testing life cycle by performing end-to end call flow for test deliverable through SDLC and methodologies like Iterative, Waterfall and Agile (SCRUM) Skills and
Abilities Required:
Can-do positive attitude, always looking to accelerate development.
Driven; commit to high standards of performance and demonstrate personal ownership for getting the job done.
Innovative and entrepreneurial attitude; stays up to speed on all the latest technologies and industry trends; healthy curiosity to evaluate, understand and utilize new technologies.
Must be able to provide leadership to technology team while managing multiple tasks and responsibilities.
Excellent communication and presentation skills for interactions with technology team members, SBU stakeholders, company leadership, vendors and customers

**Job Category**:L2 Support IOT Firmware**Job Type**:Full Time**Job Location**:Noida**Experience**:5+ years**Notice period**:0 days

  • IOT Support Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India JSD Electronics Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    IoT expert with strong problem-solving skills, Strong Soft skills, B.Tech- electronics/CSc, Provides IoT support, Troubleshooting, Installation, firmware/software handling, Documentation, and preferably GPS tracking systems , Telematics Required Candidate profileB.Tech in Electronics/CSc with IoT expertise, electronics manufacturing experience, and hands-on...

  • L2 Support- AWS

    3 days ago

    Noida, Uttar Pradesh, India Pentair Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Title: Support Engineer/Senior Support Engineer L2Reports to (Title): Manager – Managed ServicesLocation: NoidaPosition Summary:Pentair is currently seeking Managed Services L2 Support Engineer/Senior Engineer for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible for supporting managed...

  • Iot Developer

    5 days ago

    Noida, Uttar Pradesh, India Bonphul Air Products Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We want Embedded Systems & IoT Developer to join our team in developing innovative backend solutions for our wellness equipment. The candidate will be responsible for embedded programming, firmware design, IoT connectivity, and PCB development.

  • Senior Firmware Engineer

    2 weeks ago

    Noida, India Grid OS(Powered by Grid) Full time

    As a Senior Firmware Developer at Grid OS, you will take a leadership role in designing and optimizing the firmware for our innovative IoT products. In this role, you will collaborate with cross-functional teams, mentor junior developers, and drive firmware development from conception to production. Your expertise will ensure the seamless functionality and...

  • Senior Firmware Engineer

    1 day ago

    Noida, Uttar Pradesh, India Grid OS(Powered by Grid) Full time ₹ 12,00,000 - ₹ 16,00,000 per year

    As a Senior Firmware Developer at Grid OS, you will take a leadership role in designing and optimizing the firmware for our innovative IoT products. In this role, you will collaborate with cross-functional teams, mentor junior developers, and drive firmware development from conception to production. Your expertise will ensure the seamless functionality and...

  • Support Engineer

    1 week ago

    Noida, India R Systems Full time

    About us At we are shaping the future of technology by designing cutting-edge software #products , platforms, and #digital experiences that drive business growth for our clients. Our product mindset and advanced engineering capabilities in #Cloud , Data, #AI, and Customer Experience empower us to deliver innovative solutions to key players across the...

  • Support Engineer

    2 weeks ago

    Noida, India R Systems Full time

    About usAt R Systems we are shaping the future of technology by designing cutting-edge software #products, platforms, and #digital experiences that drive business growth for our clients.Our product mindset and advanced engineering capabilities in #Cloud, Data, #AI, and Customer Experience empower us to deliver innovative solutions to key players across the...

  • Managed Services

    1 day ago

    Noida, Uttar Pradesh, India DesignNex Technologies Full time

    **Position Summary**: **Duties & Responsibilities**: - Application & Platform Performance Monitoring - Identify, categorize, prioritize, diagnose, route, track, and close the alarms raised by monitoring tools - Recreate and verify complex performance and environmental issues with full access to the production environment - To identify, troubleshoot and...

  • Support Engineer

    2 weeks ago

    Noida, India R Systems Full time

    About usAt R Systems we are shaping the future of technology by designing cutting-edge software #products, platforms, and #digital experiences that drive business growth for our clients.Our product mindset and advanced engineering capabilities in #Cloud, Data, #AI, and Customer Experience empower us to deliver innovative solutions to key players across the...

  • Support Engineer

    20 hours ago

    Noida, India R Systems Full time

    About us At we are shaping the future of technology by designing cutting-edge software #products , platforms, and #digital experiences that drive business growth for our clients.Our product mindset and advanced engineering capabilities in #Cloud , Data, #AI, and Customer Experience empower us to deliver innovative solutions to key players...