Support Engineer

21 hours ago

Noida, India R Systems Full time

About us At we are shaping the future of technology by designing cutting-edge software #products , platforms, and #digital experiences that drive business growth for our clients.Our product mindset and advanced engineering capabilities in #Cloud , Data, #AI, and Customer Experience empower us to deliver innovative solutions to key players across the high-tech industry. This includes ISVs, SaaS, and Internet companies, as well as leading organizations in #telecom , #media , #healthcare , #finance , and #manufacturing . We are in 10 countries where we have a full-time workforce: India, the USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia, and Thailand.Work Mode - 5 Days WFO ( Noida Sec 62 )Notice Period - Immediate to 30 DaysMandatory Skills:- Firmware, Technical Support Engineer 2, Production Support, L2, AWS, smart product, IOTJob Description:-Bachelor’s degree in Electrical Engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline• 5Yrs + of experience in troubleshooting and development including 1+ years of experience in the Smart Products & IoT area• Hands on using device flashing tools and handling of hardware safely• Basic concepts of embedded operating systems (RTOS/Linux), Microcontrollers and memory management• Understanding of embedded interfaces such as UART, SPI, USB• Experience testing WLAN, Bluetooth, Cellular connectivity products• Experience with IoT / IP protocols such as MQTT, COAP, TCP, UDP, DHCP, DNS, MDNS• Experience in all stages of Software testing including Requirement gathering, Requirement Traceability matrix and Preparation of Test plan, Test case, Test Bed setup, Test Scripts & Defect tracking by using tool like Bugzilla, JIRA• Experience in Validation& Verification of Software by conducting Smoke testing, Sanity testing, Black box testing, and System testing, Regression testing, Integration testing, Functional/Non-functional testing• Experience in complete Software testing life cycle by performing end-to end call flow for test deliverable through SDLC and methodologies like Iterative, Waterfall and Agile (SCRUM)

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