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L3 - Technology & Digital (Lms) - Mh - Pune - Bacl

3 weeks ago

Pune Maharashtra, India Bajaj Auto Full time

**Experience**: 7 - 10 Years

**Location**: Pune RO (BACL)Maharashtra

**Nature of Job**: Sales & Marketing

**Job role**: Sales

**DESCRIPTION**
- Position: Manager (IT) - Application Support
- Looking After: IT Applications.
- Grade: L3
- Location: Akurdi HO
- Experience: Minimum 7
- Preferred age limit : below 35
- Qualification: B.E./B.Tech/M.C.A.
- Reporting to: DGM

**Key Performance Area**
- Application support & bug resolution
- Application availability to business
- Application Enhancement
- Effort and Commercial negotiation
- Daily / weekly / monthly reports
- Monitoring automated job & batch processes
- Keeping the sops & documentations updated
- Vendor Management
- Team management

**ROLE PROFILE/JOB RESPONSIBILITIES**
- Change request including of negotiations, definition of scope of deliveries & other commercial terms & conditions, ordering & acceptance of deliveries
- To ensure that the issues/ service requests are closed within the TAT to the satisfaction of requester
- To provide business solutions
- Incident and problem management
- To update key control systems according to procedure and in a timely manner
- To participate and perform UAT/SIT
- To able to prepare, execute and monitor SOPs
- Vendor liaison & SLA management

**Skillsets Required**
- LMS Applications preferably Pennant.
- Application server like oracle IAS, Websphere, IIS, Apache tomcat.
- Databases like Oracle, MS SQL, MY SQL, Postgres (preferred)
- Excellent proven problem-solving skills
- Project Management
- BFSI functional domain knowledge, business process study & analysis, solutions design, projects definition, Execution & implementation
- Technical knowledge & experience of core functional modules LMS (preferred Pennant), middleware and integration through API.
- Ability to lead the team
- Logical, able to think outside the box
- Good interpersonal and customer-facing skills
- Strong written communication skills
- Flexible, co-operative and resilient
- Able to work effectively under pressure and frequently changing priorities
- Adherence to audit, process & compliance.