Customer Care Support Excutive

3 days ago

Mohali, India Maa Ganga Travels Full time

**Full Job Description**

Greetings for the day

We are immediately hiring for the role of _**Customer Care Executive (agent level)**_

**Key Roles & Responsibilities**
- Understand customer queries and respond to it ensuring that all queries/concerns are answered.
- Answers their questions in a clear and concise manner using full sentences without grammatical and spelling errors.
- Respond to customers in the prescribed format given by the client.

Process Type_**: International Voice (chat plus calling)**_

**Pay Structure**
- Freshers - **Up to Rs 23500 CTC** (Basic Salary, Monthly)
- Experienced - **Up to Rs 27500 CTC** (Basic Salary, Monthly)

**Eligibility**
- Excellent English communication skills required (both spoken and written).

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹23,500.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- As we are only conducting face to face interviews currently can you visit us at our Mohali office for an Face to Face interview?

**Education**:

- Higher Secondary(12th Pass) Graduation (required)

**Speak with the employer**
+919646969705

**Job Types**: Full-time, Fresher

**Salary**: ₹10,432.94 - ₹30,386.44 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service (preferred)
- Technical support (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9646969705

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